Comments on: Google On Click Fraud: “Talk to the hand” http://chrisschultz.net/2006/11/17/google-tells-me-to-talk-to-the-hand/ The Adventures of Chris Schultz Mon, 19 Jul 2010 16:28:38 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: mcvnv http://chrisschultz.net/2006/11/17/google-tells-me-to-talk-to-the-hand/comment-page-1/#comment-23228 mcvnv Fri, 31 Aug 2007 05:28:57 +0000 http://chris-schultz-stage.flatsourcing.com/2006/11/17/google-tells-me-to-talk-to-the-hand/#comment-23228 Thank you!l Thank you!l

]]> By: Elizabeth http://chrisschultz.net/2006/11/17/google-tells-me-to-talk-to-the-hand/comment-page-1/#comment-23226 Elizabeth Fri, 31 Aug 2007 04:35:57 +0000 http://chris-schultz-stage.flatsourcing.com/2006/11/17/google-tells-me-to-talk-to-the-hand/#comment-23226 Good job, here and there!i Good job, here and there!i

]]> By: gjg http://chrisschultz.net/2006/11/17/google-tells-me-to-talk-to-the-hand/comment-page-1/#comment-22161 gjg Tue, 14 Aug 2007 23:38:14 +0000 http://chris-schultz-stage.flatsourcing.com/2006/11/17/google-tells-me-to-talk-to-the-hand/#comment-22161 Hello!¤ Hello!¤

]]> By: Carsten Cumbrowski http://chrisschultz.net/2006/11/17/google-tells-me-to-talk-to-the-hand/comment-page-1/#comment-191 Carsten Cumbrowski Thu, 30 Nov 2006 17:09:18 +0000 http://chris-schultz-stage.flatsourcing.com/2006/11/17/google-tells-me-to-talk-to-the-hand/#comment-191 thanks for the heads up. I am looking forward to hear how the story ends. :) thanks for the heads up. I am looking forward to hear how the story ends. :)

]]> By: Blake Killian http://chrisschultz.net/2006/11/17/google-tells-me-to-talk-to-the-hand/comment-page-1/#comment-173 Blake Killian Tue, 28 Nov 2006 20:42:25 +0000 http://chris-schultz-stage.flatsourcing.com/2006/11/17/google-tells-me-to-talk-to-the-hand/#comment-173 Hi Carsten Sorry it has taken me so long to reply. I had a busy Thanksgiving week. The issue we're facing with Google is they registered fewer clicks than our 3rd party software registered as fraud. So, basically Google discredits our tracking software as inaccurate, but doesn't recommend any third party tracking. They requested that we take their word for it and trust that they effectively filter fraudulent clicks. We're not willing to take their word for it. I'm planning a follow up post to this soon. bk Hi Carsten

Sorry it has taken me so long to reply. I had a busy Thanksgiving week. The issue we’re facing with Google is they registered fewer clicks than our 3rd party software registered as fraud. So, basically Google discredits our tracking software as inaccurate, but doesn’t recommend any third party tracking. They requested that we take their word for it and trust that they effectively filter fraudulent clicks. We’re not willing to take their word for it. I’m planning a follow up post to this soon. bk

]]> By: Carsten Cumbrowski http://chrisschultz.net/2006/11/17/google-tells-me-to-talk-to-the-hand/comment-page-1/#comment-145 Carsten Cumbrowski Thu, 23 Nov 2006 07:07:56 +0000 http://chris-schultz-stage.flatsourcing.com/2006/11/17/google-tells-me-to-talk-to-the-hand/#comment-145 Am I understanding you correctly. Your Webserver Log recorded less traffic to your site from a campaign as Google Charged you? Do you use special tracking parameters in the URL to be able to destinguish traffic from Ads and PPC Search Engine from other traffic? Did you check your Raw logs manually (there are tools to filter out entires using Regular Expressions)? Btw. Thanks for the comment at my Miva Click Fraud Post at SEJ http://www.searchenginejournal.com/?p=3996 Miva responded to that btw. I just posted their response tonight in case you are interested. http://www.searchenginejournal.com/?p=4036 I hope I get an email if you you respond to my comment. If not, you have my email (or use the contact form on my website). I would like to find out more about your story. Thanks and Happy Thanksgiving. Carsten Am I understanding you correctly. Your Webserver Log recorded less traffic to your site from a campaign as Google Charged you? Do you use special tracking parameters in the URL to be able to destinguish traffic from Ads and PPC Search Engine from other traffic? Did you check your Raw logs manually (there are tools to filter out entires using Regular Expressions)?

Btw. Thanks for the comment at my Miva Click Fraud Post at SEJ http://www.searchenginejournal.com/?p=3996

Miva responded to that btw. I just posted their response tonight in case you are interested.
http://www.searchenginejournal.com/?p=4036

I hope I get an email if you you respond to my comment. If not, you have my email (or use the contact form on my website). I would like to find out more about your story.

Thanks and Happy Thanksgiving.
Carsten

]]> By: Mark S http://chrisschultz.net/2006/11/17/google-tells-me-to-talk-to-the-hand/comment-page-1/#comment-123 Mark S Mon, 20 Nov 2006 05:05:12 +0000 http://chris-schultz-stage.flatsourcing.com/2006/11/17/google-tells-me-to-talk-to-the-hand/#comment-123 I remember that now. $90 million? There's the problem - that's a ham sandwich sans the cheese. Can we have a bigger one? I remember that now. $90 million? There’s the problem – that’s a ham sandwich sans the cheese.

Can we have a bigger one?

]]> By: Scott Carpenter http://chrisschultz.net/2006/11/17/google-tells-me-to-talk-to-the-hand/comment-page-1/#comment-122 Scott Carpenter Mon, 20 Nov 2006 00:24:59 +0000 http://chris-schultz-stage.flatsourcing.com/2006/11/17/google-tells-me-to-talk-to-the-hand/#comment-122 Fantastic post Blake. There has already been a click fraud class action suit, which Google settled for $90 million - http://blog.searchenginewatch.com/blog/060308-152034 Fantastic post Blake. There has already been a click fraud class action suit, which Google settled for $90 million – http://blog.searchenginewatch.com/blog/060308-152034

]]> By: Mark Seremet http://chrisschultz.net/2006/11/17/google-tells-me-to-talk-to-the-hand/comment-page-1/#comment-120 Mark Seremet Sun, 19 Nov 2006 13:59:18 +0000 http://chris-schultz-stage.flatsourcing.com/2006/11/17/google-tells-me-to-talk-to-the-hand/#comment-120 Exceptional post. " If anyone has any thoughts on how to have a conversation with Google on this issue, we’re all ears. " A nice class action lawsuit sounds fitting. They are betting on the little guys doing nothing. Their big clients get refunds, deals, and baskets for Thanksgiving - rest assured. It the poor schmucks out there like us that are abused. Even at Spreadshirt (where we were spendiing a lot) we were basically ignored on this issue. It's too tempting... Exceptional post.

” If anyone has any thoughts on how to have a conversation with Google on this issue, we’re all ears. ”

A nice class action lawsuit sounds fitting. They are betting on the little guys doing nothing. Their big clients get refunds, deals, and baskets for Thanksgiving – rest assured. It the poor schmucks out there like us that are abused. Even at Spreadshirt (where we were spendiing a lot) we were basically ignored on this issue. It’s too tempting…

]]> By: Chris Schultz http://chrisschultz.net/2006/11/17/google-tells-me-to-talk-to-the-hand/comment-page-1/#comment-113 Chris Schultz Fri, 17 Nov 2006 19:53:04 +0000 http://chris-schultz-stage.flatsourcing.com/2006/11/17/google-tells-me-to-talk-to-the-hand/#comment-113 Blake - Great post. This is a controversial topic, and no doubt Google, Yahoo, & MSN have a lot riding on what happens with click fraud. Clearly, Google has an advertising revenue stream that is a behemoth, and while they want to keep their advertisers profitable so they keep spending, any digging they do into click fraud means refunding advertisers. I think in order to keep the balance of power fair for advertisers and Google that legitimate click fraud tracking tools are necessary. At Google's core is the motto "Don't be evil", but if this really means something to them, why aren't they willing to submit to third party auditing software? If anyone has any thoughts on how to have a conversation with Google on this issue, we're all ears. Blake – Great post. This is a controversial topic, and no doubt Google, Yahoo, & MSN have a lot riding on what happens with click fraud. Clearly, Google has an advertising revenue stream that is a behemoth, and while they want to keep their advertisers profitable so they keep spending, any digging they do into click fraud means refunding advertisers. I think in order to keep the balance of power fair for advertisers and Google that legitimate click fraud tracking tools are necessary. At Google’s core is the motto “Don’t be evil”, but if this really means something to them, why aren’t they willing to submit to third party auditing software? If anyone has any thoughts on how to have a conversation with Google on this issue, we’re all ears.

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