Question everything: why do we do it this way?
I had dinner w. Brendan Baker last night and he told me of a strategy he has with new hires.
- When a new employee first starts, have them keep notes on what doesn’t make sense to them in your company. Processes, things you do, why you do them.
- Don’t have them share it with you right away, stow it away because some things may become evident as they learn the business.
- After 6 months, review their initial reactions to your business, perhaps 20% of the feedback will be insightful and worth acting upon.
I thought this was a great hack to be able to take a fresh look at how you run your business. Thanks Brendan.